Terms of service
Welcome to Pet Spooky.
These Terms of Service apply when you visit our website, purchase a product, or otherwise use services provided by Pet Spooky.
By using our website, you agree to these Terms.
Online Store Terms
You must use our website only for lawful purposes.
You may not use our products, website, or services in a way that violates applicable laws or infringes the rights of another person.
Products
We try to display product photographs, descriptions, colors, sizing information, and other details as accurately as possible.
However, colors and appearance may vary slightly depending on lighting, photography, screens, manufacturing batches, and individual products.
Pet costume sizing can also vary between products. Customers are responsible for reviewing the size information provided before ordering.
Pricing
Prices may change without notice.
Promotional prices, discount codes, and special offers may have additional conditions and may be changed or ended at any time, subject to applicable law.
We reserve the right to correct obvious pricing, product, or description errors.
Orders
Submitting an order does not guarantee that an order will be accepted.
We may cancel or limit an order in situations including suspected fraud, payment problems, product unavailability, incorrect pricing, or other legitimate business reasons.
If we cancel an order after payment has been collected, the applicable amount will be refunded.
Shipping
Shipping and delivery estimates are provided in good faith but are not guaranteed.
Delays caused by carriers, customs, weather, holidays, fulfillment partners, or circumstances outside our reasonable control may occur.
Please review our Shipping Policy for additional details.
Returns and Refunds
Returns and refunds are handled according to our Return & Refund Policy.
Pet Safety
Pet costumes and accessories should be used responsibly and with appropriate supervision.
Do not allow your pet to chew, swallow, or become tangled in costume components.
Remove the product immediately if your pet appears uncomfortable or distressed.
Pet Spooky is not responsible for injuries resulting from misuse, improper sizing, lack of supervision, or use of a product for a purpose for which it was not designed, except where responsibility cannot legally be excluded.
Intellectual Property
The Pet Spooky name, branding, website content, graphics, written content, and original materials are protected by applicable intellectual property laws.
You may not reproduce, distribute, copy, or commercially exploit our original website content without permission.
Third-Party Services
Our website may use third-party platforms and services, including payment processors, shipping providers, fulfillment partners, and Shopify.
We are not responsible for third-party websites or services that operate independently from Pet Spooky.
Limitation of Liability
To the fullest extent permitted by applicable law, Pet Spooky will not be liable for indirect, incidental, or consequential losses arising from use of our website or products.
Nothing in these Terms excludes rights or remedies that cannot legally be excluded under applicable consumer protection laws.
Changes to These Terms
We may update these Terms from time to time.
The version posted on this website at the time of your visit will be the current version.
Contact
Questions regarding these Terms can be sent to: petspooky1@gmail.com
Pet Spooky
Email: [your support email]
Business address: [your business mailing address, if applicable]